Home > Travel Professionals Skillnet > Latest Training Programmes & Course Outlines
Travel Professional Skillnet

Latest Training Programmes & Course Outlines

Learning | Relevant | Networking

This is a list of the courses that are currently available with the Travel Professionals Skillnet – click on each course for further detail on course outline

DIT Accredited Travel Professionals Higher Certificate

We are delighted to announce our new DIT accredited Higher Certificate. This offers a huge boost to continuous professional development amongst members, by officially certifying the expertise and professionalism that ITAA participants secure with a third level qualification. This will further enhance the sector’s competitiveness, especially in these
challenging times, and is a great opportunity for staff to engage in third level study.

To find out more just click on the DIT logo to flick through our virtual information booklet. To move through the pages of the document just click on the bottom right hand corner of each page.

 

Management Development
Supervisory & Management Skills Internet Marketing
HR for the Non HR Manager Marketing & PR
Performance Appraisal Presentation Skills
Group Coaching (Facilitated In-House Team Building) Recruitment, Interview & Selection Process
Finance for the non Finance Manager
Communications Course Level
Selling Skills Intermediate – remodelled for 2009
Customer Care Intermediate – remodelled for 2009
Time Management All levels
Dealing with customer complaints All levels
How to Up Sell Half Day – All Levels
Problem Solving & Decision Making

All Levels

The Retail Business All levels
Travel Agency Specific Course Level
BSP – The latest Updates All accounts staff
Essentials of Travel Law Intermediate
Managing Legal Aspects of your business Owner/Manager
Travel insurance / Passport / Visas Intermediate
Health & Safety – Selection of First Aid, Handling Cash All Staff
Products & Destinations Course Level
Weddings & Honeymoons Short Haul Front Line Full Day
Weddings & Honeymoons Long Haul Front Line Full Day
Skiing Beginners
Skiing Advanced
(Developed by Gillian Binchy)
Beginner & Advanced
Short Breaks in Europe Refreshers
Activity Holidays Refreshers
Cruising – Including MSC (New) All Levels
Hidden Spain / Dynamic Package All Levels
North America / Canada Intermediate & Advanced
South America – Head to Toe Advanced
Caribbean Intermediate
South East Asia / China Intermediate & Advanced
Asia (India/Nepal/Japan/Indonesia) Intermediate & Advanced
The Middle East Intermediate & Advanced
Africa & The Indian Ocean Intermediate & Advanced
Australasia Intermediate & Advanced
How to really sell Lapland All Levels
Technology Course Level
Internet Marketing General overview
Writing for the Web Internet personnel / all
Search Engine Optimisation Advanced
Email / Ezine – make it personal All
MS packages Excel / Powerpoint / Word All levels
Online Marketing Certificate All (not beginners)
Junior Travel Certificate – 11 Modules

Intense Induction training programme covering all essentials for new staff with little experience

.