
ITAA Conference 2009
“Embracing the Future”
Friday 20 November, Heritage Hotel, Portlaoise

Programme
09.00 – 10.30 Welcome breakfast – hosted by Amadeus
10.30 Setting the Scene, Conference Opening
10.45 Introduction Conference Host, Ivan Yates
10.50 Keynote Session “The Future of the Travel Industry”
Followed by panel discussion and contributions from the floor.
Panel will include:
12.30 The Future landscape for Irish SMEs Mark Fielding, CEO ISME.
13.00 Conference Luncheon (hosted by Tourism Andaluz)
14.15 The Practical Session “Things you just have to know about”
A set of crisp presentations on live topics in our sector including VAT and Digital Marketing trends
15.15 Networking coffee break (offered by Web-hotels)
15.45 Afternoon Session 2 “Flourishing under Fire”
Maureen Gaffney, Psychologist, author and media commentator.
17.00 Formal wrap up Jim Vaughan, ITAA President
€40 for ITAA members | €100 for Affiliate Network members | €150 for others.
Please note that ITAA members and affiliate members who book and pay by Friday 13 November may register a second delegate for free!
